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HEART CONNECT · LEGAL
Legal & Law Enforcement Requests
Heart Connect evaluates legal requests for validity, scope and authority and does not disclose private member data merely because someone asks for it.
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Connected to relevant Heart Connect guidance.
Submit a request
Authorized legal or law-enforcement representatives can contact legal@royal-heart.com and identify the issuing authority, legal basis, account identifiers, requested records and relevant date range.
Privacy and preservation
Requests should be narrowly tailored. Heart Connect may preserve relevant records when lawfully required while continuing to protect unrelated member information.
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Explore Heart Connect with clear expectations.
Review the relevant safety and privacy guidance before sharing personal information or meeting someone offline.