Built for a clear user purpose.
HEART CONNECT · LEGAL
Subscription Terms
When recurring membership is offered, the live product should state the plan, price, currency, billing period and renewal behavior before purchase.
Join Heart ConnectDesigned to protect member trust.
Connected to relevant Heart Connect guidance.
Renewal and cancellation
Recurring subscriptions may renew until cancelled through the applicable purchase channel. Cancellation normally stops future renewal rather than retroactively erasing a paid period, subject to law and provider rules.
Plan changes
Material changes to price or recurring terms should be disclosed as required. Safety controls such as reporting and blocking are not treated as premium-only protections.
Subscription Terms in practice
Recurring membership requires clarity about what renews and how to stop future renewal. Before purchase, the live product should identify the selected plan, billing period, currency, current price and material renewal terms. Cancelling a subscription generally affects future renewal rather than retroactively deleting a paid period, unless law or the purchase provider requires a different result. Plan benefits should reflect features that are actually enabled, and a subscription should not be represented as a guarantee of matches, verification, safety or relationship outcomes.
How this fits the Heart Connect service
Heart Connect legal and policy pages are designed to make platform expectations understandable before and during membership. They work together with the Terms of Service and Privacy Policy, and they do not remove rights that apply under local law. Where a process depends on a payment provider, purchase channel, jurisdiction, identity check or safety review, the page explains that dependency rather than promising an outcome that Heart Connect cannot guarantee.
Related guidance: Membership & Pricing · Payment Terms · Refund Policy
NEXT STEP
Explore Heart Connect with clear expectations.
Review the relevant safety and privacy guidance before sharing personal information or meeting someone offline.